Shipping policy

ORDERS ARE PROCESSED WITHIN 2-4 BUSINESS DAYS AFTER PURCHASE, EXCLUDING WEEKENDS AND HOLIDAYS.

CUSTOMERS ARE RESPONSIBLE FOR SHIPPING COSTS UNLESS OTHERWISE STATED DURING A PROMOTION.

ONCE YOUR ORDER SHIPS, TRACKING INFORMATION WILL BE SENT TO THE EMAIL ADDRESS PROVIDED AT CHECKOUT.

DELIVERY TIMES PROVIDED BY SHIPPING CARRIERS ARE ESTIMATES AND MAY BE AFFECTED BY WEATHER, HOLIDAYS, CARRIER DELAYS, OR OTHER CIRCUMSTANCES OUTSIDE OF VALISKA’S CONTROL.

PLEASE REVIEW YOUR SHIPPING ADDRESS CAREFULLY BEFORE PLACING YOUR ORDER. VALISKA IS NOT RESPONSIBLE FOR ORDERS SENT TO AN INCORRECT ADDRESS PROVIDED BY THE CUSTOMER.

IF A PACKAGE IS RETURNED TO VALISKA DUE TO AN INCORRECT OR INCOMPLETE ADDRESS, ADDITIONAL SHIPPING FEES MAY APPLY TO HAVE THE ORDER RESENT.

IF YOUR PACKAGE ARRIVES DAMAGED OR YOU RECEIVE THE WRONG ITEM, CONTACT INFO@VALISKASTUDIO.COM WITHIN 7 DAYS OF DELIVERY.